Help center / QC and delivery

Pre-export QC

What the quality check looks at before every export, how to fix what it finds, and which problems block an export.

Before anything is exported, PrismFilm checks the program for problems a viewer or a platform would notice. Errors block the export; warnings let it go ahead. Many problems have a one-click fix. QC doesn't use credits.

Pre-export QC in the Render Farm

Run QC

  1. In Render Farm, choose the project and preset under New render.
  2. In Pre-export QC, pick the platform: YouTube, YouTube Shorts, TikTok, Instagram Reels, Podcast or Broadcast (EBU R128).
  3. Run QC. It renders a small proxy of the program and measures it. The summary shows No errors or N error(s): export blocked, the warnings, the loudness (LUFS) and the true peak (dBTP).
  4. Fix what it finds, then Check again.

If you queue a render without running QC, the render runs it first and stops on errors.

What QC checks

Check Severity One-click fix
Missing or unprocessed media Error Disable N clip(s)
Mixed frame rates on the timeline Warning —
Burned-in captions under the Shorts, TikTok or Reels buttons, or outside title safe Warning Raise or narrow the captions
Integrated loudness more than 1 LU from the platform target Warning Normalize to -14 LUFS (YouTube) (or the platform's target)
True peak above 0 dBTP Error Limit peaks to -1 dBTP
True peak above the platform's ceiling Warning Limiter
Clipping (flat-topped full-scale samples) Error Limit the master at … dBFS
Black frames in the middle of the program Warning —
Frozen frames (stills and titles excluded) Warning —

Black at the very start or end (a fade) is noted but not a warning. Safe zones are approximations of each platform's layout.

Common problems

  • "Blocked by QC errors" on the queue button: fix the errors (or disable the missing clips) and Check again.
  • "The project changed since the last check." Run QC again; the old report no longer matches.
  • "QC failed". The proxy couldn't be rendered; check that a render worker is running and the media is ready.